Delete account and data
Signed-in users can request deletion from the app itself under Profile > Delete my account. If you cannot access your account, use your organization's support channel or the contact listed on Google Play.
What can be deleted
We can deactivate the account, remove local data from the device and start the review for deletion or anonymization of personal data that does not need to be kept for legal obligation, auditing, child safety, billing or fraud prevention.
What may be kept
Some records may be preserved for a reasonable period, such as check-in and checkout history, audit logs, consents, invoices and records required for safety, contract fulfillment, legal obligation or the defense of rights.
How to request
Send the request with the name, email or phone used in KidEntry, your organization's name and a short description. Do not send children's documents over open channels unless necessary. Our team may ask for additional information to confirm identity and prevent wrongful deletions.